Solutions for Access
The Envera team improves communication between patients and providers to deliver a superior consumer and physician experience while managing costs and increasing value.
We will work to become familiar with your scheduling nuances, operational processes, and clinical procedures to better utilize capacity, open up availability, minimize access barriers, and enable growth.
Envision Envera: A New Front Door
Coordinated Access Services
Why Envera Health?
Extend call coverage when needed – weekend & extended hours
One-touch resolution – capture additional patient care needs per call
Standardize the appointment booking process
For your organization
Internal Assessment
Workflow & Data Analysis
Operational and Clinical Process Redesign
Review of Technical & Integration Requirements
Evaluation of People and Skill Sets
Maturity Model Approach
For your customers
Appointments & Events
Guided Referral
Pre-registration & Pre-authorization
Measurable Impact
7 Advantages to Outsourcing Your Healthcare Call Center
Download The Guide Today
Call centers can generate an ROI of 3:1 by driving revenue and patient loyalty. Your free guide will walk you through the top 7 advantages to outsourcing your healthcare contact center.
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Envera Health Names David Cerino New Chief Executive Officer to Lead Next Phase of Growth
Tuesday, September 17, Richmond, Virginia: Envera Health announced today that the Company’s Board of Directors has appointed David Cerino as new Chief Executive Officer to lead the company into the next phase of growth. David brings decades of experience in ground-breaking healthcare, travel and financial software organizations including Orbitz, Microsoft and Providence St. Joseph Health. He has assumed day-to-day leadership of the Company and has also joined Envera’s Board of Directors.
Patient Experience Symposium: Boston, 2019
This past May, I attended the 2019 Patient Experience Symposium in beautiful Boston, Massachusetts. During this three-day event, I connected with healthcare professionals and thought leaders from across the country working to transform the way people experience healthcare. Overall, I had three main takeaways from the event and how I believe we can help to improve the patient experience.