Solutions for Access

The Envera team improves communication between patients and providers to deliver a superior consumer and physician experience while managing costs and increasing value.

We will work to become familiar with your scheduling nuances, operational processes, and clinical procedures to better utilize capacity, open up availability, minimize access barriers, and enable growth.

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Envision Envera: A New Front Door

Coordinated Access Services

Why Envera Health?

  • Extend call coverage when needed – weekend & extended hours

  • One-touch resolution – capture additional patient care needs per call

  • Standardize the appointment booking process

For your organization

  • Internal Assessment

  • Workflow & Data Analysis

  • Operational and Clinical Process Redesign

  • Review of Technical & Integration Requirements

  • Evaluation of People and Skill Sets

  • Maturity Model Approach

For your customers

  • Appointments & Events

  • Guided Referral

  • Pre-registration & Pre-authorization

Measurable Impact

7 Advantages to Outsourcing Your Healthcare Call Center

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Call centers can generate an ROI of 3:1 by driving revenue and patient loyalty. Your free guide will walk you through the top 7 advantages to outsourcing your healthcare contact center.

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Patient Experience Symposium: Boston, 2019

By |August 5th, 2019|

This past May, I attended the 2019 Patient Experience Symposium in beautiful Boston, Massachusetts. During this three-day event, I connected with healthcare professionals and thought leaders from across the country working to transform the way people experience healthcare. Overall, I had three main takeaways from the event and how I believe we can help to improve the patient experience.

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