Patient Access Solution

Advanced call center services that help maximize your operational efficiency
and improve access to deliver a superior patient experience.

Patient Access Solution

Advanced call center services that help maximize your operational efficiency and improve access to deliver a superior patient experience.

Improve Patient Experience with Envera Health

Envera Health’s Patient Access Solution helps improve communication between patients & providers while managing costs and increasing the value of your health system’s services. We help optimize your operational efficiency to better maximize patient capacity, minimize patient access barriers, and enable steady growth.

Our Patient Access Solution supports practices by assisting in the management of call volume and providing ways to supplement current resources in order to enhance their ability to provide core services to patients. We provide a coordinated and consistent experience for any practice needing a more unified “front door” by performing services like scheduling and ancillary call management, such as pharmacy refills, lab results, and general information calls.

  • Standard Scheduling

  • Patient Registration & Insurance Verification

  • Education & Information

  • Consumer Referrals

  • Appointment Reminders & Rebooking

Improve Patient Experience with Envera Health

Envera Health’s Patient Access Solution helps improve communication between patients & providers while managing costs and increasing the value of your health system’s services. We help optimize your operational efficiency to better maximize patient capacity, minimize patient access barriers, and enable steady growth.

Our Patient Access Solution supports practices by assisting in the management of call volume and providing ways to supplement current resources in order to enhance their ability to provide core services to patients. We provide a coordinated and consistent experience for any practice needing a more unified “front door” by performing services like scheduling and ancillary call management, such as pharmacy refills, lab results, and general information calls.

  • Standard Scheduling

  • Patient Registration & Insurance Verification

  • Education & Information

  • Consumer Referrals

  • Appointment Reminders & Rebooking

0%+
Average patient satisfaction score with call/agent
0%+
Appointments booked as a % of total calls handled
0%+
Average reduction in network traffic from reduced call backs

7 Advantages to Partnering with a Healthcare Call Center

Download your free white paper today to learn how partnering with a healthcare call center can help optimize your operational efficiency and improve patient experience!

7 Advantages to Partnering with a Healthcare Call Center

Download your free white paper today to learn how partnering with a healthcare call center can help optimize your operational efficiency and improve patient experience!

Learn more about Envera Health’s complete continuum of patient engagement solutions.

Our Solutions

Learn more about Envera Health’s complete continuum of patient engagement solutions.

Our Solutions