Patient Access Solution

Advanced call center services that help maximize your operational efficiency
and improve access to deliver a superior patient experience.

Augmented Call Center Services to Fit Your Needs

Our Patient Access Solution supports practices by assisting in the management of call volume and providing ways to supplement current resources in order to enhance their ability to provide core services to patients. Envera can provide a coordinated and consistent experience for any practice needing a more unified “front door” by performing services like scheduling and ancillary call management, such as pharmacy refills, lab results, and general information calls.

Services Included:

  • Standard Scheduling

  • Patient Registration & Insurance Verification

  • Education & Information

  • Consumer Referrals

  • Appointment Reminders & Rebooking

The Envera Health Difference

Measurable Patient Satisfaction: Ensure patient satisfaction with custom post-call surveys to measure performance

Consultative Expertise & Workflow Design: Enable scalable growth of your organization through operational efficiency

 Detailed Reporting & Insights: Utilize valuable insights provided through deep analytics to drive continuous improvement

People Enabled by Technology:  Satisfy multiple patient needs in the same call with CRM driven technology

7 Advantages of Partnering with a Healthcare Call Center

Download The Guide Today

Call centers can generate an ROI of 3:1 by driving revenue and patient loyalty. Your free guide will walk you through the top 7 advantages of partnering with a healthcare contact center.

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