Patient Access Solutions

Advanced call center services that help maximize your operational efficiency
and improve patient access to deliver a superior patient experience.

Patient Access Solutions

Advanced call center services that help maximize your operational efficiency and improve patient access to deliver a superior patient experience.

Improve Patient Access with Envera Health

Envera Health’s Patient Access Solution helps improve communication between patients & providers while managing costs and increasing the value of your health system’s services. We help optimize your operational efficiency to better maximize patient capacity, minimize patient access barriers, and enable steady growth.

Our Patient Access Solutions services support your team by assisting in the management of call volume. Patient Access Solutions lessens the burden on your current resources so that they can focus on providing core services to your patients. We provide a coordinated and consistent experience for any practice needing a more unified “front door” by performing services like scheduling and ancillary call management, such as pharmacy refills, lab results, and general information calls.

Great Patient Experience Starts With Patient Access

Make sure that your patients are getting the care that they need, when and where they need it the most. By adding support to your access centers/call centers, Envera Health’s Patient Access Solutions helps ensure your patients can obtain timely care from the right provider in a convenient location. 

Why is patient access important for hospitals and health systems? 

  • Increases operational efficiency
  • Provides patient ease of access to your system, improving your patient experience 
  • Drives patient retention 
  • Standard Scheduling

  • Patient Registration & Insurance Verification

  • Education & Information

  • Consumer Referrals

  • Appointment Reminders & Rebooking

Improve Patient Access with Envera Health

Envera Health’s Patient Access Solutionz helps improve communication between patients & providers while managing costs and increasing the value of your health system’s services. We help optimize your operational efficiency to better maximize patient capacity, minimize patient access barriers, and enable steady growth.

Our Patient Access Solution services support your team by assisting in the management of call volume. Patient Access Solutions lessens the burden on your current resources so that they can focus on providing core services to your patients. We provide a coordinated and consistent experience for any practice needing a more unified “front door” by performing services like scheduling and ancillary call management, such as pharmacy refills, lab results, and general information calls.

  • Standard Scheduling

  • Patient Registration & Insurance Verification

  • Education & Information

  • Consumer Referrals

  • Appointment Reminders & Rebooking

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Average patient satisfaction score with call/agent
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Appointments booked as a % of total calls handled
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Average reduction in network traffic from reduced call backs

Drive Growth By Partnering With Envera Health

On average, our Patient Access Solution converts 28% of your monthly call volume into booked appointments and supports you by assisting that call volume management and supplementing your current resources. By providing a few simple metrics, this calculator simulates the potential revenue generated from appointments that you can realize by partnering with Envera Health.

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Download This White Paper For Details On How Partnering With Envera Increases Patient Satisfaction And Drives Growth

7 Advantages to Partnering with a Healthcare Call Center

Learn more about Envera Health’s complete continuum of patient engagement solutions.

Our Solutions

Learn more about Envera Health’s complete continuum of patient engagement solutions.

Our Solutions