Health Industry

Healthcare Industry2019-02-25T15:58:31+00:00

Envera Health: Not Your Average Contact Center

By |April 25th, 2019|Healthcare Industry|

Call centers are hardly a new concept in the ever-changing world of healthcare administration. Based on a 2019 survey by Healthcare Call Center Times, 62 percent of hospitals have a contact center strategy in place. When a whole market is dedicated to consumer convenience, how do healthcare providers know which service to choose? With Envera Health’s impeccable customer service and innovative process’ that drive growth, connect care, and improve access, the choice is simple.

The 2018 Truth Report

By |February 7th, 2019|Healthcare Industry|

The 2018 Truth Report is based on a collection of consumer stories and discussions. This report begins with the results of our story analysis, combined with in-person observations. Following each result, we’ll uncover our insights gleaned from the stories and explain what we learned from sharing these insights with transformation leaders.