Here at Envera Health, our mission is to help providers deliver better experiences and build stronger, loyal relationships with their patients. Last month I had the opportunity to attend NICE inContact’s Interactions conference, a three-day event focused on how industry leaders are improving customer support and success in their contact centers.
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In May, I had the chance to rub elbows with other contact center experts from industries like banking, hospitality, finance and online shopping (yes, Amazon) at the user conference for NICE inContact in Orlando, Florida.