At Envera Health, we understand the value of a moment of kindness. Our team of Engagement Center Agents work to create moments of unexpected happiness, relief or comfort during overwhelming and stressful healthcare situations.
What happens to a patient when they are discharged and get home with a 25-page set of instructions? Transitions are happening at an overwhelming time for patients, a time when patients are not able to fully to understand their discharge instructions.
Today’s healthcare landscape is rapidly changing with new competitors constantly entering the market and news dominated by headlines of retail giants dipping their toes in healthcare.