Each year, healthcare professionals from around the globe converge on The Beryl Institute’s Patient Experience Conference to discuss ways to improve patient care. I had the privilege of attending his year’s conference (PX2019) in Dallas, where I took in several presentations that showed innovative ways healthcare organizations are trying to move the needle on patient experience.
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The Virginia chapter of the Medical Group Management Association (VA MGMA) held their spring conference in Richmond last month. One session by Nate Moore, who brands himself the “pivot table guy,” offered insight into using data to find solutions for an issue most physician offices face – unsold appointments.
Envera Health’s Erinne Dyer was recently published in the Summer 2018 Management In Healthcare: A Peer-Reviewed Journal, Volume 2 Number 4, a professional journal publishing in-depth, peer-reviewed articles and case studies on leadership, administration and management in healthcare.