The 2018 Truth Report is based on a collection of consumer stories and discussions. This report begins with the results of our story analysis, combined with in-person observations. Following each result, we’ll uncover our insights gleaned from the stories and explain what we learned from sharing these insights with transformation leaders.
Regardless of your role, there are opportunities to create memorable moments for those around you. Managers and supervisors, educators, parents, salespeople and ministers can all create powerful moments. But no one may have as many rich opportunities to deliver powerful moments as those who work in healthcare.
At Envera Health, we understand the value of a moment of kindness. Our team of Engagement Center Agents work to create moments of unexpected happiness, relief or comfort during overwhelming and stressful healthcare situations.