Who We Are
Envera Health is committed
to advancing consumer driven care
and making healthcare better.
What We Do
Envera Health partners with health systems to improve the customer experience. By utilizing an advanced engagement center and embracing a unique 360 degree view of the customer, we offer a complete continuum of managed services and hands-on solutions – each custom tailored to meet our clients where they need us most.
Our Approach
Drive Growth
Improve Access
Connect Care
How We Are Different
| Traditional Call Center | The Envera Experience |
|---|---|
| Cost per Call | Shared Growth |
| Limited Consumer Insight | Data-Driven, 360° View of Consumer |
| Multiple Touches | “One Touch” Resolution |
| Limited Integration | Fully-Integrated, Technology Agnostic |
| Limited Connectivity | Proactive Outreach, Coordination |
| Transactional Interactions | Differentiated “Service First” Culture |
| Limited Operational Expertise | Deep Operational Expertise and Guide |
What We Believe
We believe good care must extend into our communities to truly have an impact on the state of healthcare in our country. That’s why as a part of every engagement, we offer one community health program at no charge through our Envera4Good program.
Learn More
Unsold Appointments: Solutions Might be Simpler Than You Think
The Virginia chapter of the Medical Group Management Association (VA MGMA) held their spring conference in Richmond last month. One session by Nate Moore, who brands himself the “pivot table guy,” offered insight into using data to find solutions for an issue most physician offices face – unsold appointments.
What’s in a name? That which we call a rose.
Inspired by Florence Nightingale’s unrelenting dedication to improving healthcare and her use of data to improve lives, we are proud to introduce Envera Rose, Envera Health’s CRM-Enabled Engagement Center Platform.