Who We Are

Envera Health is committed
to advancing consumer
driven care
and making healthcare better. 

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What We Do

Envera Health partners with health systems to improve the customer experience. By utilizing an advanced engagement center and embracing a unique 360 degree view of the customer, we offer a complete continuum of managed services and hands-on solutions – each custom tailored to meet our clients where they need us most.

Our Approach

  • Drive Growth

  • Improve Access

  • Connect Care

Our Team

David Cerino
Chief Executive Officer

Erinne Dyer
Head of Growth

Tammy Mullins
Head of People & Culture

Susan Olyha
Head of Finance

Thomas Portmann
Head of Engineering

Nancy Van Maren
Head of Engagement Center Operations

How We Are Different

Traditional Call Center The Envera Experience
Cost per Call Shared Growth
Limited Consumer Insight Data-Driven, 360° View of Consumer
Multiple Touches “One Touch” Resolution
Limited Integration Fully-Integrated, Technology Agnostic
Limited Connectivity Proactive Outreach, Coordination
Transactional Interactions Differentiated “Service First” Culture
Limited Operational Expertise Deep Operational Expertise and Guide

What We Believe

We believe good care must extend into our communities to truly have an impact on the state of healthcare in our country. That’s why as a part of every engagement, we offer one community health program at no charge through our Envera4Good program.

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