TRANSFORMING HEALTHCARE
TO IMPROVE PEOPLE’S LIVES

Envera Health partners with hospitals and health systems to help transform the patient experience and simplify the care delivery process. Our complete continuum of patient engagement solutions and unique CRM-driven engagement (call) center improves operational efficiency and enables steady growth for thousands of healthcare providers across the nation.

TRANSFORMING HEALTHCARE
TO IMPROVE PEOPLE’S LIVES

Envera Health partners with hospitals and health systems to help transform the patient experience and simplify the care delivery process. Our complete continuum of patient engagement solutions and unique CRM-driven engagement (call) center improves operational efficiency and enables steady growth for thousands of healthcare providers across the nation.

The Envera Health Team

David Cerino

Chief Executive Officer

Erinne Dyer

Head of Growth

Tammy Mullins

Head of People & Culture

Susan Olyha

Head of Finance

Thomas Portmann

Head of Engineering

Nancy Van Maren

Head of Engagement
Center Operations

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Envera has over 5.3 million healthcare interactions with consumers annually.
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Envera converts an average of 28% of all incoming calls to appointments through its access services.
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96% of patients say that the person they spoke with was helpful & courteous.

A New Approach to Patient Engagement & Improved Patient Experience

Traditional Healthcare Call Center Envera Health’s Engagement Center
Cost per Call Shared Growth
Limited Consumer Insight Data-Driven, 360° View of Consumer
Multiple Touches “One Touch” Resolution
Limited Integration Fully-Integrated, Technology Agnostic
Limited Connectivity Proactive Outreach, Coordination
Transactional Interactions Differentiated “Service First” Culture
Limited Operational Expertise Deep Operational Expertise and Guidance

How can Envera Health help YOU become an
industry leader in patient access and experience?

Envera Health’s Solutions

How can Envera Health help you become an industry leader in patient access and experience?

Envera Health’s Solutions