To see a primary care doctor, patients have waited 6+ days for appointments.
A centralized call center optimizes the care team’s ability to really put the patient in the center.
Meet Mark, the Director of Marketing for the Wecare Health System. He’s been hard at work – getting new patients in the door and keeping them coming back.
When Vanderbilt Health asked how they could improve conversion outcomes for strategic service line growth initiatives, their marketing team knew what they needed: proactive management of the consumer experience.