Consumers are unsatisfied with their healthcare experiences

Patients make 2–6 calls to the doctor’s office for a single office visit.

Strive to address a patient’s needs the first time they call 85% of the time.

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[Webinar Recap] How Vanderbilt Health's Marketing Team Led Efforts to Unify the Consumer Experience

When Vanderbilt Health asked how they could improve conversion outcomes for strategic service line growth initiatives, their marketing team knew what they needed: proactive management of the consumer experience.

Envision a New Era of Engagement with Envera's Campaign Call Center Services

Meet Mark, the Director of Marketing for the Wecare Health System.  He’s been hard at work – getting new patients in the door and keeping them coming back.