Patients make 2–6 calls to the doctor’s office for a single office visit.
Strive to address a patient’s needs the first time they call 85% of the time.
When Vanderbilt Health asked how they could improve conversion outcomes for strategic service line growth initiatives, their marketing team knew what they needed: proactive management of the consumer experience.
Meet Mark, the Director of Marketing for the Wecare Health System. He’s been hard at work – getting new patients in the door and keeping them coming back.