12/08/2017 | .  Read More >>

Truth Wall

Improving the moments that matter most in healthcare starts with raw honesty about what is wrong with our current system — and what we need to do to fix it. That is the vision behind our Truth Wall. Each truth we face and uncover is an opportunity to make healthcare better.

Start Uncovering the Truth.

Go To Truths

Simple Truth
No.001
Consumers are unsatisfied with their healthcare experiences.

Consumers are unsatisfied with their healthcare experiences.

  UNCOVERED UNCOVER
Simple Truth
No.001
Patients make 2–6 calls to the doctor’s office for a single office visit.
Strive to address a patient’s needs the first time they call 85% of the time.

Tackle The Truth

View our centralized access services

 
Simple Truth
No.002
Recently discharged patients are most vulnerable.

Recently discharged patients are most vulnerable.

  UNCOVERED UNCOVER
Simple Truth
No.002
The 24-72 hours after discharge are critical for preventing readmissions.
We contact all patients within the critical period after discharge, assess their health status and coordinate follow up care. We close the loop and connect the experience.

Tackle The Truth

View our Transitions of Care Services

 
Simple Truth
No.003
We Say the Patient is Always First, but that can be Untrue.

We Say the Patient is Always First, but that can be Untrue.

  UNCOVERED UNCOVER
Simple Truth
No.003
To see a primary care doctor, patients have waited 6+ days for appointments.
A centralized call center optimizes the care team’s ability to really put the patient in the center.

Tackle The Truth

View our centralized access services

 
Simple Truth
No.004
Providers are over-worked and fatigued.

Providers are over-worked and fatigued.

  UNCOVERED UNCOVER
Simple Truth
No.004
With a typical 11 hour workday, there is no such thing as provider work-life balance.
Delegate to partners you trust that can perform work on your behalf and remain aligned with your clinical operations.  

Tackle The Truth

View our care coordination services

 
Simple Truth
No.005
Patient data is everywhere.

Patient data is everywhere.

  UNCOVERED UNCOVER
Simple Truth
No.005
By the age of 65, the average patient has seen 28.4 different doctors in their lifetime, producing over 1,000 pages of unstructured clinical notes.
To deliver better care, we need to get the right information, to the right person, in the right place, and at the right time.

Tackle The Truth

View our hassle-free data sharing network solutions

 
Simple Truth
No.006
Providers have lots of data, but fewer efficiencies.

Providers have lots of data, but fewer efficiencies.

  UNCOVERED UNCOVER
Simple Truth
No.006
Clinical documentation and hospital coding is a long, manual process that often lacks accuracy and completeness
Optimize coding and build custom workflows to increase efficiencies, easing the burden of providing better care.

Tackle The Truth

View our platform and ask about incorporating Envera IQ Decision Support Tool into your Envera Experience

 
Simple Truth
No.007
Providers see pieces of the story, not the full picture.

Providers see pieces of the story, not the full picture.

  UNCOVERED UNCOVER
Simple Truth
No.007
The biggest challenge to improving clinical and financial performance is the lack of interoperability with other providers.
The eHealth Exchange simplifies data sharing through a single, agreed-on set of rules of the road for all participants.

Tackle The Truth

View our network solutions to transform the standard of care

 
Simple Truth
No.008
Patients need to play a more active role in their care.

Patients need to play a more active role in their care.

  UNCOVERED UNCOVER
Simple Truth
No.008
There is no one-size-fits-all approach to patient engagement.
Integrating remote patient monitoring technology can help tackle the obstacles to delivering highly engaged care.

Tackle The Truth

View our solutions to improve care coordination

 
Simple Truth
No.009
Coordinating care is hard.

Coordinating care is hard.

  UNCOVERED UNCOVER
Simple Truth
No.009
Approximately 30% of a typical provider’s patient panel are overdue for some healthcare need.
Advancing consumer-driven care will close the gaps.

Tackle The Truth

View our solutions for systematic, proactive patient outreach

 
Simple Truth
No.010
We have no control over outside care our patients receive.

We have no control over outside care our patients receive.

  UNCOVERED UNCOVER
Simple Truth
No.010
Achieving better care requires breaking down the silos.
Access to information on a provider’s available services, outcomes, and capacity can improve quality and build patient loyalty.

Tackle The Truth

View our solutions to strengthen your referral network

 
Simple Truth
No.011
Healthcare is complicated.

Healthcare is complicated.

  UNCOVERED UNCOVER
Simple Truth
No.011
Better care is possible. You don’t have to do everything on your own.
Compliment your expertise with committed partners.

Tackle The Truth

View our complete continuum of managed services

 
Simple Truth
No.012
Share Your Truth

Share Your Truth




Each truth we face and uncover is an opportunity to make healthcare better.


Share Your Truth
Simple Truth
No.012
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