Make a Winning First Impression

PATIENTS ARE CONSUMERS

…and today's consumers of healthcare are increasingly unwilling to be "patient" with the system.

When it comes to ease, convenience, cost and customer experience, healthcare is far behind other industries.

What can healthcare learn about being consumer driven? See for yourself by reading our latest Action Brief on Consumer-Oriented Access and start making a winning first impression today.

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Christmas in July: What’s on your list?

10 Gift Ideas for the Health System Access & Growth Leaders in Your Life

#PXTogether: A New Golden Rule & Other Key Moments

This year’s Patient Experience Conference from The Beryl Institute brought over a thousand participants from across the globe together in Chicago.