Growth goals, gaps in care, access issues, readmission penalties…what’s keeping you up at night?
Will We See You Somewhere this Spring?
Our bags are packed and we’re ready to hit the road. Over the next few weeks, Envera Health will be here, there and everywhere at conferences and events throughout the country...including one event here at home at our new headquarters!
I’m pleased to introduce Stefanie Gross, Envera Health’s first Extern! Stefanie is working towards her Bachelor’s degree in Healthcare Administration, and within the next five weeks, she’ll be rotating through different departments at Envera Health.
Meet Mark, the Director of Marketing for the Wecare Health System. He’s been hard at work – getting new patients in the door and keeping them coming back.
We’re thrilled to welcome Johanna Epstein as Envera’s Senior Vice President of Engagement Center Operations.
When Vanderbilt Health asked how they could improve conversion outcomes for strategic service line growth initiatives, their marketing team knew what they needed: proactive management of the consumer experience.
Companies like Amazon and Uber have set a high bar for customer experiences. It’s no surprise that today’s health care consumers expect the same type of seamless experience when interacting with their healthcare providers.
Last week was the unveiling of BeHealthyRVA.org—a new, centralized resource for the Richmond community bringing access to the most current publicly available data reflecting the health status of our community and information to help address the needs of our region.
When it comes to ease, convenience, cost and customer experience, healthcare lags behind other industries. But the dynamics of the healthcare market are changing. Today’s savvy customers expect to have similar experiences in healthcare and are prepared to walk away if their expectations are not met.
PATIENTS ARE CONSUMERS…and today's consumers of healthcare are increasingly unwilling to be "patient" with the system.